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role based training

Role-Based Training

Official Billing

If you're needing to generate a monthly bill for each of your organizations, this is the course for you! We'll step you through the process from creating an account to generating a bill for one-time, recurring and call charges. 

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Unofficial Billing

If you're needing to generate a monthly bill for each of your subscribers, this is the course for you! You'll be shown the process step-by-step of creating a subscriber, associating the account and generating a bill for one-time, recurring and call charges.

> Get Started

Help Desk/Work Order Clerk

This step-by-step guide will give you a little background information on how work orders are designed with cairs.net.  We'll then walk you through the process of completing a work order from start to finish, including what actions you can perform on a work order in progress.  

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Inside Plant

Did you know that you can create your complete MDF with row, blocks and pins? If not, come look through this guide to learn how to create your frame. This information will be key when you want to be a dedicated plant.

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Outside Plant

In this step-by-step guide, we'll walk you through the process of building your complete facilities plant.  We'll start with a foundation of sites and then build on that with Connections, Buildings and Terminals.

> Get Started

 

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