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Switch Script History

Cairs.net tracks all switch script requests. You can view the name of the user who requested the script, the script name, the request date, the status of the request, and any notification or error messages.

Switch History - Video

Viewing Switch Request History

View any scripts requested from a switch through the switch record in the Switches Menu.

1.       Click the Switches menu in the lower pane of the left panel.

2.       In the Navigation pane, click Switches.

3.       Before the Switches list populates you must either:

·         Within the search box, type-in any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.       Within the list, double click the Switch to view.   The General – Switch window opens. 

5.       Within the Show ribbon group, click the Script History button. 

6.       The Switch Request History pane displays detailed information about previous script requests.  The window is divided into four information panes.  Selecting a Switch Script History record populates relevant information in the Comm Log, Event Log, and Trace Log panes.

·         Switch Script History – displays the following information:

·         Order Number – displays the work order number for which the script was processed.

·         User Name* – displays the name of the user that executed the script.

·         Script Name* – displays the name of the script that was run.

·         Request Date*– date and time the user sent the request to the switch.

·         Status* – whether the script succeeded or failed.

·         Start Date – if a script is scheduled to run in the future, this field displays the start date.

·         Return Value – script values returned to cairs.net display here.

·         Notification Message – WOPR-ASI sends messages to cairs.net while processing a request. These messages let cairs.net know what stage of the running script.  If a WOPR-ASI script fails, this column displays the most recent message sent from WOPR-ASI to cairs.net.  These messages can be useful for troubleshooting script or communication errors.

·         Warning Message – if WOPR-ASI encounters an error that does not cause the script execution to fail the message is displayed here.

·         Error Message – if a WOPR-ASI script fails, this column displays the error message. This is also useful for troubleshooting script or communication errors.

·         Comm Log – displays the communication between WOPR-ASI and the Switch.  This allows you to see the actual commands sent to the switch and the data it returns from.

·         Event Log – displays messages sent from WOPR-ASI that tell the user what stage the script is in. Again helpful for troubleshooting errors.

·         Trace Log – displays information used to debug scripts and switch communication. Normally this pane will not contain information.

7.       Within the Actions ribbon group, click Save (to save and stay) to continue working with the switch record or Save and Close to return to the switches list.

Viewing Switch Request History List

To view either the Basic History List or Detailed History List, do the following,

Basic History

1.       Click the Switches menu.

2.       In the Navigation pane, click Switches.

3.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.   Once the list populates, double-click the record to open the General – Switch window.

5.   Within the Show ribbon group, click the lower portion of the Script History button to access a drop-down menu, from the menu select Basic History List. The Basic History list includes the following fields:

·         Order Number

·         User Name*

·         Script Name*

·         Request Date*

·         Status*

·         Start Date

·         Return Value

·         Notification Message

·         Warning Message

·         Error Message

Detailed History

1.       Click the Switches menu.

2.       In the Navigation pane, click Switches.

3.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.   Once the list populates, double-click the record to open the General – Switch window.

5.   Within the Show ribbon group, click the lower portion of the Script History button to access a drop-down menu, from the menu select Detailed History List. The Detailed History displays the same information listed above with the addition of the Parameter Name. 

 

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