Secure Maintenance Access (SMA) provides users secure remote phone switch access via a MML command line form that displays switch data and allows users to enter switch commands (much like a terminal emulator such as HyperTerminal). Through the Switches menu, Administrators and switch technicians have a secure phone switch interface.
In order for SMA to function correctly, cairs.net requires 1) a switch and a connection record correctly configured for SMA, and 2) the user to have permission to access this switch record from his/her profile. Once configured, the MML command line form, titled SMA Command, becomes available. The following section explains how to use this form.