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learning center  >  SUBSCRIBERS  >  TCO Group  >  TCO Groups - Managed Subscribers

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Telephone Control Officer Group

Topics Discussed Below

Assigning a Subscriber to a TCO

Viewing Managed Subscribers

Removing a Subscriber from a Group

Assigning a Subscriber to a TCO

1.       From the main menu, click Subscribers.

2.       Within the Navigation pane, click Subscribers.

3.       There are two ways to access an existing user:

·         To view a complete list of Subscribers click Show All in the upper-right corner next to the search box. A Subscribers list displays.

·         To find a specific user quickly, use the search box in the top right-hand corner. Type the subscriber name and click the magnifying glass.

4.       Double-click the field of the subscriber needing modification.

5.       The General Subscriber window opens.

6.       Within the top pane, click the TCO field to access a drop-down list and from the list select the appropriate TCO group.

7.       Within the Actions ribbon group, click the Save & Close button to return to the main menu.  

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Viewing Managed Subscribers

1.     Click Subscribers.

2.     Within the Navigation pane, click Telephone Control Officer Group.

3.     Depending on the amount of records you have within your database, the TCO Group list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.   Once the list populates, double-click the desired TCO Group. The Telephone Control Officer window opens.

5.   Within the Show ribbon group, click the Managed Subscribers button.

6.   The screen changes to displays a list of the Subscribers within the Telephone Control Officer Group.

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Removing a Subscriber from a Group

1.       From the main menu, click Subscribers.

2.       Within the Navigation pane, click Subscribers.

3.       There are two ways to access an existing user:

·         To view a complete list of Subscribers click Show All in the upper-right corner next to the search box. A Subscribers list displays.

·         To find a specific user quickly, use the search box in the top right-hand corner. Type the name of the subscriber and click the magnifying glass.

4.       Double-click the field of the subscriber needing modification. The General Subscriber window opens.

5.       Within the top pane, click the TCO field to access a drop-down list. From the list, select the blank line at the top of the list.

6.       Within the Actions ribbon group, click the Save & Close button to return to the main menu.

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