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Subscriber Portal

Viewing Open Service Request

All open service requests can be viewed under Open Orders. 

1.     If you are not already on the Service Request window, click the Service Requests link at the top left hand corner of the Subscriber Portal window

2.     In the menu bar directly below the cairs.net logo, click on the Open Orders link. The screen changes to display a list of open order within your portal.  Each open order is contained within its own box. 

      

3.     To view the details of the work order, click on the Order Details link within the upper right hand corner of each box. 

             

4.     The screen changes to display the order details. 

5.     To return to the all open orders click the Back to Search link directly below the cairs.net logo.  

                

Viewing Closed Service Requests

All closed service requests can be viewed under Closed Orders. 

1.     If you are not already on the Service Request window, click the Service Requests link at the top left hand corner of the Subscriber Portal window

2.     In the menu bar directly below the cairs.net logo, click on the Closed Orders link. The screen changes to display a list of closed order within your portal.  Each order is contained within its own box.

      

3.     To view the details of the work order, click on the Order Details link within the upper right hand corner of each box. 

      

4.     The screen changes to display the order details. 

5.     To return to the all closed orders click the Back to Search link directly below the cairs.net logo.  

      

 

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