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Orders

Work Order Views

Within the Views pane, you can sort your work order list based on certain characteristics. For example, you can view all the active work orders relating to a site. The default or simple list displays all work orders starting with the most recently created work order first. The following views are available:

·         Simple List

·         Switch Name

·         Show Items with Circuit Names

·         Subscriber Last Name

·         Show Items with Phone Numbers

·         Organization Name

·         Work Flow Custom Fields

·         Contact Name

·         Notes

·         Contact Phone

·         Work Center Name

·         TCO Group

·         Status

·         Resource Mgr

·         Site

·         Custom Summary

·         Building Name

 

When you click the option circle next to a selection, the list changes to group your work orders based on the common characteristic. For example, if you select Building, all work orders assigned to building 1 are grouped together; building 2 are together and so on. For each group, you can click the plus sign next to the group name to view the work orders within the grouping. 

 

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