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Topics Discussed Below

 DSN Directory

 DSN Directory - Exporting

 Adding a Country, State, or Region List

 Deleting a Country, State, or Region

 Adding a New Operator DSN

 Editing the DSN Directory List

 Deleting a DSN Listing

 Viewing the DSN Directory

 Exporting the DSN Directory


DSN Directory

DSN Directory - Exporting

DSN Directory

The DSN Directory offers a place to store commonly asked for DSN telephone numbers that you don’t want to track within your Configured Items.  The information listed here, does not reflect on any information within your cairs.net database.  This information resides in a completely separate database.  When you add, modify and delete information here you simply add a listing within an in-software telephone book.  You can export this information to either an Excel or PDF file.

Manage Country, State, or Region List

The process to add and remove each of the lists is the same so we will cover the process once. 

Adding a Country, State, or Region List

1.      Click the Directory/Organization menu.

2.      Within the Navigation pane, click DSN Directory.

3.      There are two ways to manage your lists:

·        On the toolbar directly above the Navigation pane, click the Manage (Country, State, or Region) List button.

·        Within the Actions pane, click the Manage (Country, State, or Region) List link.

With either option, the Manage (Country, State, or Region) List window opens.

4.      Click the field marked with an asterisk (*). Type the name of the country, state or region

5.      To add another type, click the Save button and repeat step 5, as necessary.

6.      Within the Actions ribbon group, click Save (to save and stay) to continue adding, or click Save & Close (to save and exit) to return to the Directory/Organization list.

Deleting a Country, State, or Region

1.     Click the Directory/Organization menu.

2.     Within the Navigation pane, click DSN Directory.

3.     There are two ways to manage your lists:

·         On the toolbar directly above the Navigation pane, click the Manage (Country, State, or Region) List button.

·         Within the Actions pane, click the Manage (Country, State, or Region) List link.

With either option, the Manage (Country, State, or Region) List window opens.

4.   There are two ways to select the record to delete:

·         Right-click the record selector box (located just left of the name) and click Delete.

·         Highlight the name in the list and within the Actions ribbon group click the Delete button.

5.   Once you click Delete, a message box displays verifying that you really want to delete the record. Click Yes within the box to continue or No to cancel the operation.

6.   Once selected, cairs.net draws a line through the name allowing you to delete multiple records at once.

7.   If you do not want to delete the name, right-click the record to access a pop-up menu. Select Undelete.

8.   Once you select Undelete, a message box displays verifying that you really want to keep the record. Click Yes within the box to continue or No to cancel the operation.

9.   Within the Actions ribbon group, click Save (to save and stay) to continue deleting, or click Save & Close (to save and exit) to return to the Directory/Organization list.

Adding a New Operator DSN

1.      Click the Directory/Organization menu.

2.      Within the Navigation pane, click DSN Directory.

3.      Within the Actions pane, click the Add New Operator DSN link.

The General DSN Directory window opens.

4.      Within the window, complete the following fields for the new listing (required fields are marked with an asterisk (*)):

·        DSN Listing – type the name of the listing, for example, Fort Hood, Camp Foster, etc.

·        Keyword - type a name or description that allows your operators to perform a quick search on the telephone number. For example, if the telephone number belongs to the Library you would type Library into this field for an easier 411 search.

·        City * - type the name of the city of where the listing is located

·        State – click the drop-down arrow to access the list of states created within your database, from the list select the state name

·        Commercial Exchange – type the commercial telephone exchange

·        DSN Telephone * - type the DSN telephone number

·        DSN Operator Number – type the DSN operator number

·        Country – click the drop-down arrow to access a list of countries created within the database, from the list select the country name

·        Is 4 Wire – click the box to insert a checkmark to indicate that this is a 4 wire DSN listing, leave the field blank to indicate that it is a 2 wire listing

·        Publish Listing – this field default to contain a checkmark to indicate that the listing is published within the directory, click the box to remove the checkmark to indicate that this listing is non-published

·        Protected Record – click the box to insert a checkmark to indicate that this is a protected record, leave the field blank to indicate that the record is unprotected

·        Per Minute Rate – type the rate per minute

·        Region – click the drop-down arrow to access a list of regions created within the database, from the list select the region name

·        Notes – use this field to type any additional notes regarding the listing.

5.      Within the Actions ribbon group, click Save & New (to save and stay)to continue adding DSN operators, or click Save & Close to return to the DSN Directory.

Editing the DSN Directory List

1.      Click the Directory/Organization menu.

2.      Within the Navigation pane, click DSN Directory.

3.      Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·        Within the search box, type any portion of the record then click the magnifying glass.

·        Click the Show All button.

4.      There are two ways to edit the list:

·        On the toolbar directly above the Navigation pane, click the Edit DSN Directory List button.

·        Within the Actions pane, click the Edit DSN Directory List link.

With either option the DSN Directory window opens.

5.      The list of the existing listings populates. Click the field and either type or select the new information.

6.      Within the Actions ribbon group, click Save to continue working with the listings or click Save & Close to return to the DSN Directory.

Deleting a DSN Listing

1.      Click the Directory/Organization menu.

2.      Within the Navigation pane, click DSN Directory.

3.      Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·        Within the search box, type any portion of the record then click the magnifying glass.

·        Click the Show All button.

4.      Once the list populated, highlight the DSN Listings that you want to delete.Then, within the Action pane, click the Delete Operator DSN link.

5.      Once you click Delete, a message box displays verifying that you really want to delete the listing. Click Yes within the box to continue or No to cancel the operation.

Viewing the DSN Directory

There are a few different views to choose from when looking at the information within the DSN Directory. The following view options are available:

·        Simple List – this is the default view, this displays the listings in numerical order from least to greatest.

·        Country – this list sorts the DSN Directory by country.

·        State – this list sorts the DSN Directory by State.

·        Region - this list sorts the DSN Directory by State.

·        City - this list sorts the DSN Directory by State.

To select a different view, click the option button next to the selection. Before the list populates you must either search for a listing by typing in the record or portion of the record into the search box then Click the magnifying glass. Alternatively, you can click the Show All link to display all listings.

If there are multiple listings below a heading, click the plus (+) sign next to the name to expand the records.

Exporting the DSN Directory

1.      Click the Directory/Organization menu.

2.      Within the Navigation pane, click DSN Directory.

3.      Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·        Within the search box, type any portion of the record then click the magnifying glass.

·        Click the Show All button.

4.      On the toolbar at the top of the screen, click the drop-down arrow next to Export. There are seven options to choose from:

·        Excel (All Levels) – exports all records to an Excel spreadsheet.

·        Excel (Top Level Only) – exports only the top level of information.

·        Excel (Expanded Levels Only) – exports the full detail for the expanded records to an Excel spreadsheet. The un-expanded records are in the file as a top level and you only see the summary line.

·        Excel (Multiple Files) – exports each bill into a separate file.

·        PDF (All Levels) – exports all records to a PDF file.

·        PDF (Top Level Only) – exports only the top level of information.

·        PDF (Expanded Levels Only) – exports the expanded records full detail to a PDF file. The un-expanded records are in the file as a top level, and you only see the summary line.

·        Tab-Delimited Text (Top Level Only) – exports the top level of information into a tab-delimited text file. Once selected, the Select the location to save the Tab-delimited Text File box opens. Browse to the location, type the file name within the text box and click the Save button.

The file opens allowing you to save or modify the file in the appropriate program.

 

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