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Configured Items - Set Management

Topics Discussed Below

Set Templates

Adding a Set Template

Modifying a Set Template

Deleting a Set Template

Set Templates

Set Templates

Set Templates are created to simulate what a set looks like in the cairs.net database, the switch database and what the person using the phone sees. The templates can work in conjunction with the Set Type Management Utility; however, you do not need to create templates (to learn more about the Set Type Management Utility see System Admin -> Set Type Management). The purpose of the Set Template is to combine the set types with feature key packages and/or feature key maps.

The templates and the set types you create can work together to give your users an accurate picture of what is one the set. This allows for more accurate troubleshooting because your users see what your customer sees.

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Adding a Set Template

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Set Templates.

3.       There are two ways to add a Set Template:

·         Within the tool bar directly above the Navigation pane, click the dropdown arrow next to New.  From the list, select Set Template.

·         Within the Actions pane, click Add New Set Template.

4.       With either option, the Set Template window opens.  Complete the following fields to add the template (required fields are marked with an asterisk (*):

·         Template Name* – type the template name which should be the name a user is most familiar with, for example M5216, Censet, Analog, etc.

·         Set Type Name* – click the drop-down arrow to access a list and from the list select the set type name.

·         Set Name in Switch* – type-in the name of the set within the switch environment.

·         Switch Name – click the drop-down arrow to access a list and from the list, select the switch name.

·         Feature Key Map – click the drop-down arrow to access a list and from the list, select the Feature Key Map associated with this set.

·         Feature Package – click the drop-down arrow to access a list and from the list, select the Feature Package associated with this set.

·         Addon Name in Switch – type-in the addon name as it appears in the switch, if applicable.

5.       Within the Actions ribbon group, click Save & New (save and stay) to reset the screen to continue adding new templates or click the Save & Close button (save and exit).

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Modifying a Set Template

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Set Templates.

3.       The Set Template list opens to the right, displaying all existing set templates.  Double-click the set template needing modification.

4.       The Set Template window opens.  Modify the data in any of the fields visible on this screen required fields are marked with an asterisk (*):  (refer to the section “Adding a Set Template” for more information on the use of these fields)

·         Template Name * – the data in this field can be modified, but not deleted entirely, as it is a required field.

·         Set Type Name * – the data in this field can be modified, but not deleted entirely, as it is a required field.

·         Set Name in Switch * – the data in this field can be modified, but not deleted entirely, as it is a required field.

·         Switch Name – click on the drop-down arrow to access a list and from the list, select the switch name

·         Feature Key Map – click on the drop-down arrow to access a list and from the list, select the Feature Key Map associated with this set.

·         Feature Package – click on the drop-down arrow to access a list and from the list, select the Feature Package associated with this set.

·         Addon Name In Switch – type-in the addon name as it appears in the switch, if applicable.

5.       Within the Actions ribbon group, click the Save & Close button to return to the Set Templates list.

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Deleting a Set Template

A template that is associated to any existing set device cannot be deleted.  You must first delete or reassign the sets in order to delete the template.  If the template is associated to a set device, cairs.net notifies the user that it cannot be deleted.  

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Set Templates.  Click the template name to delete.

3.       The Set Templates list opens to the right displaying all existing templates. 

4.       There are three ways to delete a template:

·         Highlight the template name within the list and within the Actions pane click the Delete Set Template link.

·         Highlight the template name and within the tool bar directly above the Navigation pane, click the red X.

·         Double click the template name.  The Set Template window opens.  Within the Actions ribbon group, click the Delete button

5.       Once you click Delete, a message box appears verifying that you really want to delete the set template.  Click Yes within the box to continue or No to cancel the operation.

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