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learning center  >  CONFIGURED ITEMS - SET MANAGEMENT  >  Set Devices  >  Related Orders and Troubles

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Sets

Show Related Orders and Troubles

Within this button, you can view the open or complete work orders or troubles relating to the set. 

1.       Click Configured Items.

2.       In the Navigation pane, select Set Management and then Configured Sets.

3.       Before the Configured Set list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.   The Configured Sets lists opens to the right, displaying all existing sets. Double-click the set to view.

5.   Within the Show ribbon group, click on the Show Related Orders and Troubles button.

6.   A list of all associated work order and trouble tickets appear within the pane. The following information is displayed:

·         Work Order Number

·         Work Flow Name

·         Org Name

·         Site Name

·         Work Order Desc

·         Open Date

·         Current Status

7.   By double clicking on the work order number, the work order opens allowing you to view the complete detailed information. Click on the x in the upper right hand corner to close the work order and return to the set. 

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