support  |  log in
learning center  >  CONFIGURED ITEMS - SET MANAGEMENT  >  Set Devices

Learning Center

Configured Items - Set Management

Understanding the Set Management Window

The Set Management window has several information panes with each pane allowing you to perform a specific function relating to a part of the configured set. In addition to the panes, the ribbon at the top of the screen allows you to perform multiple functions for the configured set.

Ribbon Groups

Each ribbon group allows you to perform a set of functions for the configured set, for example, attach notes to the set, associate equipment, send your changes to the associated switch, etc.

Actions     

Within the Actions ribbon group, you can perform the following:

·         Save & Close – click this button to save the completed information and to return to the Set Management list.

·         Delete – click this button to delete the set device.

·         Save – click this button to save the completed information and continue working within the set device.

·         Save & New – click this button to save the completed set information and to start adding a new set.

·         Refresh – click this button to refresh the screen and apply recently changed items.

Show

View and modify the associated set information within the Show ribbon group, for example, manipulate equipment, view calls, view the set history, etc.

Launch

View a list of completed work orders for the set from the Launch ribbon group. Additionally, you can view a list of associated work order scripts. Each sent order returns either a success or a failure value. For failed orders, you receive a notification explaining why the failure occurred.

Convert (EWSD Only)

Within the Convert ribbon group, you convert a set to a multiline hunt group. There is also a Convert ribbon group within a Multiline Hunt Group to change it to a regular set.

Run Time

Within the Run Time ribbon group, click the Go button to send the changes you just made to the switch for application to the set.

Notes

Within the Notes ribbon group, you can create a note associated with the set.

Attach

Within the Attach ribbon group, you can attach a file to the set device. Your cairs.net administrator pre-defines the attachable file types.

Status Bar

Directly below the ribbon is a Status Bar.  The bar displays important information regarding the set, for example, if there are any pending scripts, if the set is assigned to a bad port, etc. 

 

Configured Set Panes

When you double-click a configured set, the Set Management window opens to the Device Details. Within this window, there are four information panes. Each pane contains certain set device information, for example, the facilities pane holds all the building, terminal and connection information.

In the upper-right-hand corner of each pane is a pushpin. By clicking the pushpin, you minimize that pane and enlarge the others. To reset the pane to its original position, click the pushpin again.

Device Properties Pane

This is the first pane you complete when adding a set. Within the Device Properties pane, you define where the set is located, what template the set is associated to, DSN Access, ring type, etc.

Button Properties Pane

From the Buttons Properties pane, you view detailed information relating to each button on the set. There are two columns within this pane; the left hand column displays the list of buttons. The right hand column displays the information for the highlighted button.

Facilities/Equipment & Services

At the bottom of the pane are two tabs, when you click on a tab the pane name changes to tab name.  When you click a tab the pane changes to the display the associated information. The following tabs are available:

·         Facilities - this is the default tab. It displays the set’s building, connection, and connection path information.

·         Equipment and Services – this tab displays the equipment and services associated to the set. At the top of the pane is a dropdown box that allows you to select what view you want, whether active, billed, installed, etc.  There are two checkboxes allowing you select whether you want to view equipment, services, or both. 

Account Management/Device Display Pane

At the bottom of the pane are two tabs, when you click a tab the pane changes to the display the associated information. The following tabs are available:

·         Device Details – this is the default tab. It displays the template of the set. This tab gives you a visual representation of what the set looks like in the switch environment as well as what the customer sees. 

·         Account Management– this tab displays the account numbers responsible for the one-time, recurring and call charges relating to the set device.   At the top of the pane is a dropdown box that allows you to select the telephone number, this changes the information to display only the account number responsible for the selected telephone number.   

 

Other Unique Sites

 

Unique.net 

 

Cairs Blog 

 

FTP Site

 

 

                          

 

 

Unique.net Pages

 

Our Products

 

About Us

 

Support

 

Cairs Blog

 

Contact Us

 

Learning Center Pages

 

Learning Center

 

Role-Based Training

 

Training-Courses

Support

 

Contact Us

 

Report a Trouble

 

Request a Feature

 

 

 

© Unique Communication Solutions 2012