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Office Hunt Groups

Topics Discussed Below

Adding an Office Hunt Member

Deleting an Office Hunt Member

You can add numbers as group members once an Office Hunt group is established. Each member has a designated forwarding number to create a ring circle.

Adding an Office Hunt Member

1.     Click Configured Items.

2.     In the Navigation pane, click Set Management > Office Hunt Groups.

3.     The Office Hunt Group list opens, displaying all existing office hunt groups. Double-click the group name to add members.

4.     The Office Hunt Group window opens displaying the selected group information.

5.     Within Show ribbon group, click the lower half of the Members button to access a drop-down menu, then select Add Member. The Office Hunt Group Member pop-up opens. Configure the following fields (required fields are marked with an asterisk (*):

·         Number* – if this member is the first one being added to this group, this field is empty, click the field to access the Directory Number Plans table. There are three ways to populate the table:

·         Click the drop-down arrow within the Number Plan field, and then select the plan. Once selected, either click the Next link to have cairs.net automatically select the next number in the sequence or click the Show All button to display a complete list of numbers. Within the list, double-click the number, the table closes, and the number displays within the field.

·         Within the Search textbox, type the number or portion of the number and then click the magnifying glass. When the list populates, double-click the number, the table closes, and the number displays within the field.

·         Within the lower pane, click the Click Here link to view all the numbers. When the list populates, double-click the number, the table closes, and the number displays within the field.

! If there are existing members in the group, cairs.net auto populates this field with previous forwarding, for example, if you are adding position 5, this field populates with the forwarding number for position 4.

·         Forward Number* – click the field to access the Directory Number Plans table. There are three ways to populate the table:

·         Click the drop-down arrow within the Number Plan field, and then select the plan. Once selected, either click the Next link to have cairs.net automatically select the next number in the sequence or click the Show All button to display a complete list of numbers. Within the list, double-click the number, the table closes, and the number displays within the field.

·         Within the Search textbox, type the number or portion of the number and then click the magnifying glass. When the list populates, double-click the number, the table closes, and the number displays within the field.

·         Within the lower pane, click the Click Here link to view all the numbers. When the list populates, double-click the number, the table closes, and the number displays within the field.

·         Position* – this field is auto populated by cairs.net. For the first member of a group, the position defaults to 1 and the next member added is #2 and so forth. If you wish to change the position number, click the field and type the new number.

Once you click Yes, the Scripts window opens. Once you click Yes, the Scripts window opens. Click the plus sign (+) next to the script name to view a list of parameters and values that are required for the script to run successfully, complete all parameters (required fields are marked with an asterisk (*)):

·         Schedule – click the schedule field within the top line, click the drop-down arrow to access a calendar, from the calendar select the date (To change the month and year click the right or left arrow, and once at the appropriate month and year, click the number to select the date.) The date and time (12:00 am) populate in the box. To change the time, click the hour, minute or AM/PM, to type the new time, then click the Continue button.

·         Continue – click the Continue button to send the script to the switch to complete the action immediately. If you click Continue, a Script Progress pop-up opens this displays the progress and completion of the script within the switch.

·         Skip – click the Skip button to add the member within cairs.net but not in the switch. When you click Skip, a message box displays verifying that you really want to skip running the scripts, within the box click Yes to continue or No to return to the Scripts window.

·         Cancel – click the Cancel button to abort the operation.

6.   Within the Office Hunt Group Member pop-up, click the Ok button to return to the General – Office Hunt Group window.

7.   Within the Actions ribbon group, click Save (to save and stay) to continue working with this set, or click Save & Close (to save and exit) to return to the Set Management list. 

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Deleting an Office Hunt Member

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management > Office Hunt Groups.

3.       The Office Hunt Group list opens, displaying all existing office hunt groups. Double-click the group name with the member you wish to delete.

4.       The Office Hunt Group window opens displaying the selected group information.

5.       Go to the Show ribbon group and click the Members button.

6.       The Office Hunt Group Members pane opens and displays all members within this group. There are two ways to delete a member:

·         Click the member to delete, once the selected the member record is highlighted, within the Show ribbon group and click the lower half of the Members button to access drop-down menu, then select Delete Member.

·         Right-click the record selector box next to the number, a small pop-up menu opens. Click Delete.

7.       Once you click Delete, a message box displays verifying that you really want to delete the member. Click Yes within the box to continue or No to cancel the operation.

8.       The Switch Request window opens. If you would like to send the deleted information to the switch, click the Yes button. Once you click Yes, the Scripts window opens. Click the plus sign (+) next to the script name to view a list of parameters and values that are required for the script to run successfully, complete all parameters (required fields are marked with an asterisk (*):

·         Schedule – click the schedule field within the top line, click the drop-down arrow to access a calendar, from the calendar select the date (To change the month and year click the right or left arrow, and once at the appropriate month and year, click the number to select the date.) The date and time (12:00 am) populate in the box. To change the time, click the hour, minute or am/pm to type the new time. Then click the Continue button.

·         Continue – click the Continue button to send the script to the switch to complete the action immediately. If you click Continue, a Script Progress pop-up opens this displays the progress and completion of the script within the switch.

·         Skip – click the Skip button to add the member within cairs.net but not in the switch. When you click Skip, a message box displays verifying that you really want to skip running the scripts, within the box click Yes to continue or No to return to the Scripts window.

9.       Within the Actions ribbon group, click the Save button (save and stay) to continue working with this set or click the Save & Close button (save and exit).

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