Within this button, you can view the open or
complete work orders or troubles relating to the set.
the Navigation pane, select Cisco Phones
on the amount of records you have within your database, the list may not
readily populate. To populate the list, perform one of the following actions:
Within the search box, type any portion of
the record and then click the magnifying glass.
Click the Show All button.
4. Within the list, double
click on the Cisco phone to access its detailed information.
5. Within the Show
ribbon group, click on the Show Related Orders and Troubles button.
6. A list of all associated
work order and trouble tickets appear within the pane. The following
information is displayed:
Work Order Number
Work Flow Name
Work Order Desc
7. By double clicking on the
work order number, the work order opens allowing you to view the complete
detailed information. Click on the x in the upper right hand corner to close
the work order and return to the phone.