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learning center  >  CONFIGURED ITEMS - SET MANAGEMENT  >  Call Pickup Groups  >  CPU Members

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Call Pickup Groups

Topics Discussed Below

Adding a CPU Member

Viewing CPU Members

Deleting a CPU Member

When you add a member to a group, you have two choices; you can add a new set device and then add it as a member. Alternatively, you can add an existing set as a member to a group.

Adding a CPU Member

1.       Add Members once the call pickup group is established.

2.       Click Configured Items.

3.       In the Navigation pane, click Set Management and then Configured Sets.

4.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

5.       The Configured Sets list opens, displaying all existing sets. Double-click the set to modify.

The Set Management window opens.

6.       Within the Device Properties pane, find the Call Pickup Name field. Click the drop-down arrow to access a list, and then select the new Call Pickup Group.

7.       Within the Actions ribbon group, click the Save button (save and stay) to continue working with this set or click the Save & Close button (save and exit).

8.       Although you have added the set to a Call Pickup Group within your database, you have not created the appearance within the switch. To do so, click the Go button within the Run Time ribbon group. To learn about the processes that occur when you click the buttons please refer to the Switch Communications section.

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Viewing CPU Members

1.       Click Configured Items.

2.       In the Navigation pane, select Set Management >Call Pickup Groups.

3.       The Call Pickup Groups list opens, displaying all existing call pickup groups. Double-click the group to view.

4.       The Call Pickup Group window opens displaying the selected group in detail.

5.       The Members pane displays a complete list of the numbers that belong to the call pickup group.  The following read only information displays:

·         Directory Number

·         Button Number

·         Group Name

·         CPU Options

Deleting a CPU Member

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management >Configured Sets.

3.       The Configured Sets list opens, displaying all existing sets. Double-click the set to modify.

4.       The Set Management window opens.

5.       Within the Device Properties pane, find the Call Pickup Name field. Click the drop-down arrow to access a list, and then select the blank line at the top of the list to remove the Call Pickup Group.

6.       Within the Actions ribbon group, click the Save button (save and stay) to continue working with this set or click the Save & Close button (save and exit).

7.       Although you have deleted the appearance off the set and saved it within your database, you have not deleted the appearance within the switch. To do so, click the Go button within the Run Time ribbon group. To learn about the processes that occur when you click the buttons please refer to the Switch Communication section.

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