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Call Pickup Groups

Introduction

A call pickup group is a group of members that can answer incoming calls to any number within their group. The numbers in a call pickup group are physically located in close proximity so their users can hear the lines ring. Once a call pickup group is established, you can add members.

Call Pickup Groups Views

There are two different view options with Call Pickup Groups.  The Simple list is the default view, this view displays the switch name, call pickup name and description.  The alternate is the Member Detail view, this view shows the same information as the simple view with the addition of the directory number, button number, port name, CPU Options and site. 

 

 

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