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learning center  >  CONFIGURED ITEMS - CELL PHONES  >  Configuring Cell Phone

Learning Center

Cell Phones

Topics Discussed Below

Adding a Cell Phone

Modifying a Cell Phone

Deleting a Cell Phone

Configuring a Cell Phone

Adding a Cell Phone

1.       Click the Configured Items menu.

2.       In the Navigation pane, click Cell Phone.

3.       There are two ways to add a Cell Phone:

·         Within the toolbar directly above the Navigation pane, click the drop-down arrow next to New. From the list, select Cell Phone.

·         Within the Actions pane, click Add Cell Phone.

4.       With either option, the General – Cell Phone window opens.

5.       There are four panes of information relating to the cell phone:

·         Cell Phone Information – displays basic cell phone information

·         Accounts for Equipment and Services – displays the account numbers responsible for charges incurred from the equipment and services associated to the set. 

·         Equipment and Services – displays the equipment and services associated to the cell phone. At the top of the pane is a dropdown box that allows you to select what view you want, whether active, billed, installed, etc. There are two checkboxes allowing you select whether you want to view equipment, services, or both. 

·         Accounts for Calls - display the account number responsible for the call charges associated with cell phone. At the top of the pane is a dropdown box that allows you to select the telephone number, this changes the information to display the account number responsible for the associated with that telephone number.  

6.       Within the Cell Phone Information pane, complete the following information (required fields are marked with an asterisk (*)):

·         Telephone Number * - type the telephone number.

·         Site * - click the drop-down arrow to access a list and from the list select the set installation site. The site drop-down list displays the bottom-most site first. After the ~~ is the complete path to the site. In the example below, we selected the Henderson site, which is a child to Las Vegas. Each site level is separated by a >.

·         Cell Phone Type * - click the drop-down arrow to access a list, from the list select the cell phone type.

·         Sim Number – type the sim number related to the cell phone.

·         PIN Number – type the PIN number related to the cell phone.

·         Vendor Name – click the drop-down arrow to access a list, from the list select the cell phone vendor.

·         Service Provider Name – click the drop-down arrow to access a list, from the list select the cell phone service provider.

·         Publishing Option * - click the drop-down arrow to access a list, from the list select one of the following publishing options:

·         Published – if selected, this listing appears in any printed or online directory.

·         Non-published – if selected, this listing will not appear in any printed or online directory.

·         Classified – if selected, this listing appears in the classified directory only.

·         Temporary – if selected, this appears as a temporary listing.

·         Alternate – if selected, the Alternate Number appearing in the Alt Number field is shown in place of the original number in both the printed and online directories.

·         Organization – click the drop-down arrow to access a list from the list select the name of the organization. The organization drop-down list displays the bottom-most organization first. After the ~~ the complete path to the selected organization appears. In the example below, we selected Documentation, which is a child to Development and Unique. Each level of the organizational tree is separated by a >.

·         Once you select an organization, the complete path populates within the field.

·         Subscriber Name – click the drop-down arrow to access a list, from the list select the subscriber name responsible for the cell phone.

·         Job Title – type the job title of the cell phone user

·         Order Number – type the order number (this is a text field that can be used to enter in any information regarding the cell phone)

·         Purchase Order Number – type the purchase order number for the cell phone

·         User Miscellaneous 1 – 15 – type any miscellaneous information for the cell phone

·         User Date 1-5 – an administrator can customize the field names to allow you to enter in date specific information.

7.       Once you have completed the required fields, within the Actions ribbon group, click Save (to save and stay) to continue adding cell phone types, or click Save & Close (to save and exit) to return to the Cell Phone list.

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Modifying a Cell Phone

1.       Click the Configured Items menu.

2.       In the Navigation pane, click Cell Phone.

3.       Before the Cell Phone list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

                   The Cell Phone lists opens, displaying all existing phones.

4.   Double-click the phone to modify. The General – Cell Phone window opens. Make any necessary changes to any field.

5.   Within the Actions ribbon group, click Save (to save and stay) to continue modifying cell phone types, or click Save & Close (to save and exit) to return to the Cell Phone list.

 

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Deleting a Cell Phone

It is important to note that when you delete a cell phone that has existing charges whether call, equipment or services need a billing end date. If you do not indicate a billing end date, cairs.net auto-populates the billing end date with the current date. 

1.       Click the Configured Items menu.

2.       In the Navigation pane, click Cell Phone.

3.       Before the Cell Phone list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

The Cell Phone lists opens, displaying all existing phones.

4.   There are three ways to delete a cell phone:

·         Highlight the phone in the list and within the Actions pane click the Delete Cell Phone link.

·         Highlight the code and within the toolbar directly above the Navigation pane, click the red X.

·         Double-click the code and the Cell Phone window opens. Within the Actions ribbon group, click the Delete button.

5.   Once you click Delete, a message box displays verifying that you really want to delete the record. Click Yes within the box to continue or No to cancel the operation.

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