the Configured Items menu.
the Navigation pane, select Cell Phone.
the Cell Phone list populates, you must either:
Within the search box, type any portion of
the record and then click the magnifying glass.
Click the Show All button.
The Cell Phone lists opens,
displaying all existing phones.
4. Double-click the phone to
modify. The General – Cell Phone window opens.
5. Within the Show ribbon
group, click the History button. The following read only information
displays for each action performed on the set:
– describes the completed action. For example, Add New Cell Phone or Update
Custom Field Name – displays
the field name of the modified information
Old Value – displays
the old information
New Value – displays
the new information
User Name - displays the username of the person who
completed the changes
Last Name/ First
Name – displays the first and last name of the user who completed the
– displays the date the action was completed.
– lists the computer’s IP address.
Work Order Number
– displays the work order number for the order completed to make the changes,
6. Alternatively, you can
click on the lower portion of the History button to access a menu, from the
menu select Old History. The screen changes to display a list of all action
taken on the set, to view more detail double click on the record.
7. A window opens with a
more detailed description of the action.
8. Within the Action ribbon
group, click the Close button to return to the cell phone.