support  |  log in
learning center  >  CONFIGURED ITEMS - CELL PHONES  >  Accounts for Call Charges

Learning Center

Cell Phones

Topics Discussed Below

Adding an Account for Call Charges

Deleting an Account for Call Charges

Adding an Account for Calls

Within this option, you can associate different account numbers to different charges. For example, you can bill one account for call charges and another for recurring charges, and so on.

1.       Click the Configured Items menu.

2.       In the Navigation pane, select Cell Phone.

3.       Before the Cell Phone list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.       The Cell Phone lists opens, displaying all existing phones.

5.       Double-click the phone to modify. The General – Cell Phone window opens.

6.       Within the Accounts for Calls pane, there are two parts to this pane, the top part allows you to select the telephone number, and the lower part allows you to associate the account number responsible for the call charges incurred by the telephone number.   

7.       Within the top part, click the drop-down arrow in the Number field to access a list of the telephone number associated to the set, from the list select the telephone number. 

8.       Within the lower part, click the row marked with the asterisk to associate an account number associated to the telephone number. Complete the following fields, required fields are marked with an asterisk (*):

·         Site* – once you click any of the drop-down lists, the site name auto-populates with the site selected on the General-Set Device window.

·         Organization – this field auto-populates with the organization name selected within the Device Properties pane.  If you select an account that has a different organization associated, the organization associated to the account overrides the organization associated to the set. 

Note: When you create an account number, it can either be an assigned to an organization or to a subscriber, this designates the account as official or unofficial. An official account is associated to an organization, whereas an unofficial account is associated to a subscriber.

·         Account Number* – if you chose a subscriber or an organization that is associated to an account, this field populates with the account number. If the organization that you choose is associated to multiple accounts, the field will not populate.  Click the dropdown arrow to access a list of accounts associated to the selected organization, from the list select the account number.

·         Billing Start Date* – click the drop-down arrow to access a calendar, from the calendar select the date to start the billing. To change the month and year click the right or left arrow and once at the appropriate month and year, click the number to select the date. The date populates in the box.

·         Billing End Date – click the drop-down arrow to access a calendar, from the calendar select the date to stop the billing for the equipment or service. To change the month and year click the right or left arrow and once at the appropriate month and year, click the number to select the date. The date populates in the box. 

9.       Within the Actions ribbon group, click Save (to save and stay) to continue working with the Cell Phone, or click Save & Close (to save and exit.

    Top of Page

Deleting an Account for Calls

1.       Click the Configured Items menu.

2.       In the Navigation pane, select Cell Phone.

3.       Before the Cell Phone list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.       The Cell Phone lists opens, displaying all existing phones.

5.       Double-click the phone to modify. The General – Cell Phone window opens.

6.       Within the Accounts for Calls pane, find the account number to delete and right click on the selector box next to the site, a small popup menu opens, within the box click Delete.

7.       Once you click Delete, a message box appears verifying that you really want to delete the account from the cell phone. Click Yes within the box to continue or No to cancel the operation.

8.       Once selected, cairs.net draws a line through the item allowing you to delete multiple items at once.

9.       If you do not want to delete an item, right-click the record to access a popup menu, from the popup, click Undelete.

10.   Once you select Undelete, a message box appears verifying that you really want to keep the account. Click Yes within the box to continue or No to cancel the operation.

11.   Within the Actions ribbon group, click Save (to save and stay) to continue working with the cell phone, or click Save & Close (to save and exit).

 Top of Page

 

Other Unique Sites

 

Unique.net 

 

Cairs Blog 

 

FTP Site

 

 

                          

 

 

Unique.net Pages

 

Our Products

 

About Us

 

Support

 

Cairs Blog

 

Contact Us

 

Learning Center Pages

 

Learning Center

 

Role-Based Training

 

Training-Courses

Support

 

Contact Us

 

Report a Trouble

 

Request a Feature

 

 

 

© Unique Communication Solutions 2012