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Official Accounts

Accounting Introduction

The Accounting section manages several aspects relating to billing for the equipment and services provided to your customers. The first billing step is to create your accounts. There are two different account types within cairs.net:

·        Official Accounts – these account types are associated to an organization and allow you to bill each organization for the equipment and services used.

·        Unofficial Accounts – these account types are associated to a subscriber and allow you to bill an individual for the provided equipment and services.

Each account, regardless of type, can be associated to either a circuit or a set device. Once associated, the organization or the subscriber is responsible for payment on all charges incurred.

Cairs.net works together with UCE to collect, format and price your calls and places them into an *.acx file. Once created, you can import the *.acx file into your active call database. If your call records arrive from a third party, you must import those call into your active call database. Before importing, you must create a template to match up the third party information to fields within cairs.net.

Official Accounts

Official accounts are associated to Organizations only and do not have to be associated to an organization but you cannot associate them to anything else. Many sites refer to official accounts and billing as Class A billing.

Before you can start to manage your accounts, it is a good idea to have a few things setup within your database. First, you can create your billing cycles; this determines what time period to create the bill for, when CES generates the bill, due date, late payment date, etc. Second, you can create account categories; this is an additional field to allow you to place each account into an additional category besides organization or site. 

 

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