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learning center  >  SUBSCRIBER PORTAL 14  >  Troubles  >  Viewing Trouble Tickets

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Subscriber Portal

Viewing Trouble Tickets

All open trouble tickets can be viewed under Troubles. 

1.     If you are not already on the Troubles window, click on Troubles link in the blue menu bar at the top of the page

2.     The screen changes to display a list of the open trouble tickets. Each open ticket is contained within its own box. 


3.     To view the details of the ticket, click on the Trouble Details link within the upper right hand corner of each box. 


4.     The screen changes to display the trouble details. 

5.     To return to the all open tickets click the Back to Search link directly below the logo.  



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