The General Task screen has three panes of
information: General Task Information, Accounts for Equipment and Services, and
Equipment and Services pane. The General Task Information pane allows you to
enter some basic task information, such as, task type, organization name,
subscriber name, etc.
The Equipment and Services pane allows you
to associate equipment and/or services to the task. This pane works in
conjunction with the Accounts for Equipment and Services pane, if there is not
an account associated within this pane, you will not be able to associate
equipment or services to the task.