support  |  log in
learning center  >  GENERAL ORDERS  >  Sub-Order Actions  >  Release Orders from Hold

Learning Center

General Orders

Release Orders from Hold

1.       Click the Orders/Troubles menu.

2.       Within the Navigation pane, click Orders and then All General Active Orders.

3.       A list of the open orders populates. If you have a large number of active work orders, the list may not populate. To populate the list, do one of the following:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

4.       Once the list opens, double-click the order number. The general work order window opens. 

5.       Within the Sub-Orders/Packages pane, find the order that you want to Release from Hold, within the Selected column click the box to insert a checkmark.  You can place a checkmark in multiple rows if desired. 

6.       Within the Sub-Order Actions ribbon group, click on the Release Orders from Hold button.

7.       A message box displays allowing you to enter a reason why you are releasing the hold on the sub-order(s). Type the reason and click the OK button. The Order Status column changes to display Open. 


Other Unique Sites 


Cairs Blog 


FTP Site





Our Products


About Us




Cairs Blog


Contact Us


Learning Center Pages


Learning Center


Role-Based Training





Contact Us


Report a Trouble


Request a Feature




© Unique Communication Solutions 2012