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Before you can start to perform any actions on your AS5300 phones, you will need to perform a sync.  The sync duplicates the data you have in your AS5300 switch into the cairs.net database. 

1.     Click Configured Items.

2.     In the Navigation pane, select AS5300 Phones

3.     Within the Actions pane, click on the ‘Resync from Switch’ link

4.     A box with the sync progress will open in the lower right hand corner of your screen.  Once the sync is complete, the box will close and your inventory will populate with the list. 

5.     Don’t worry you can sync multiple times without losing any of the data that you have entered into cairs.net.