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learning center  >  CONFIGURED ITEMS - CELL PHONES  >  Cell Phone History

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Cell Phones

Cell Phone History

        1.       Click the Configured Items menu.

2.       In the Navigation pane, select Cell Phone.

3.       Before the Cell Phone list populates, you must either:

·         Within the search box, type any portion of the record and then click the magnifying glass.

·         Click the Show All button.

The Cell Phone lists opens, displaying all existing phones.

4.   Double-click the phone to modify. The General – Cell Phone window opens.

5.   Within the Show ribbon group, click the History button. The following read only information displays for each action performed on the set:

·         Action Name* – describes the completed action. For example, Add New Cell Phone or Update Cell Phone

·         Custom Field Name – displays the field name of the modified information

·         Old Value – displays the old information

·         New Value – displays the new information

·         User Name -  displays the username of the person who completed the changes

·         Last Name/ First Name – displays the first and last name of the user who completed the action.

·         Activity Date* – displays the date the action was completed.

·         Source* – lists the computer’s IP address.

·         Work Order Number – displays the work order number for the order completed to make the changes, if applicable.

6.   Alternatively, you can click on the lower portion of the History button to access a menu, from the menu select Old History. The screen changes to display a list of all action taken on the set, to view more detail double click on the record.

7.   A window opens with a more detailed description of the action. 

8.   Within the Action ribbon group, click the Close button to return to the cell phone.



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