Click the Accounting menu.
In the Navigation pane, click Calls
and then Active Calls.
on the amount of records you have within your database, the list may not
readily populate. To populate the list, perform one of the following actions:
Click the Show All button.
Within the search box, type any portion of
the record and then click the magnifying glass.
3. Click the double drop-down arrow next to the
magnifying glass. The screen changes to display the advanced search options
within the top pane. Once you have created a parameter, the results of the
search populate within the lower pane.
the top pane, create a search parameter to narrow the field. Here are a few
Next to each search field is a search
criteria descriptor such as Contains, Equal to, Between, etc. This descriptor
tells the system how to look for the information within the fields. You can
select a different descriptor by clicking the field’s descriptor button.
You can create a basic search parameter,
for example, searching for a subscriber. Within the subscriber field, type the
name or a portion of the name.
You can create a search parameter that
includes multiple items. For example, you can search for a site and
organization. To do so, type the name or a portion of the name into each field.
you have entered the search parameters, the search string displays within the
text box next to Show All.
4. To view the results of the search, click the
magnifying glass next to the text box.
5. Once the results populate within the lower
pane, click the Reprice Calls link within the Actions pane.
6. To view the submitted request, click Accounting
- Call and Media Imports - Reprice Calls Requests.
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